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普林斯顿代写Essay:国家社区医学杂志
2019-01-10 23:43
发表在2011年的《国家社区医学杂志》上。它指出,患者满意度是衡量医院服务成功与否的重要工具之一。他们进行了一项基于医院的横断面研究,以评估住院患者对医院的医疗、护理和支持性工作人员的行为以及医院提供的其他服务的满意度。他们使用了一份预先设计和测试的“室内病人反馈表”,病人在出院当天通过面谈填写了这份表。采用epiinfo统计软件,通过卡方检验和比例计算对数据进行分析。他们的研究显示,大多数病人对医院提供的服务、医生的行为感到满意,但对厕所的清洁、食物的质量表示不满。Leticia R. Moczygemba, Jamie C. Barner等人在《社会与行政药学研究》(Research in Social and administrative pharmacy, 2010)上发表了一篇题为《患者对药剂师提供的电话药物治疗管理方案的满意度》的研究。他们进行了一项非实验性和横断面调查,以衡量患者对药剂师提供的电话MTM项目的满意度。他们邮寄了为测量患者对MTM项目的满意度而设计的问卷。描述性统计被用来计算病人的反应。研究显示,病人对药师在MTM会诊期间所提供的服务感到满意。患者也愿意面对面的咨询,以了解更多关于他们的药物。本研究证明,对于部分患者,可以在不影响患者满意度的情况下,通过电话进行MTM方案的实施。普林斯顿代写Essay:国家社区医学杂志
which was published in National Journal of Community Medicine, 2011. It states that patient satisfaction is one of the important tools to measure the success of the services provided in the hospital. They performed a hospital based cross sectional study to evaluate the satisfaction of the patients admitted in the hospital regarding behaviour of the medical, nursing, and supportive staff, and other services provided in the hospital. They used a pre-designed and pre-tested “Indoor Patient Feedback Form” which was filled up by the patient through an interview on the day of the discharge. They analyzed the data using Epi-Info statistical software by calculating chi-square test and proportions. Their study reveals that the most of the patients were satisfied with the provided hospital services, behaviour of the doctors but showed dissatisfaction towards the cleanliness in the toilets, quality of the food.Leticia R. Moczygemba, Jamie C. Barner, et al., published a study entitled “Patient satisfaction with a pharmacist-provided telephone medication therapy management program” in Research in Social and administrative pharmacy, 2010. They conducted a non-experimental and cross sectional survey to measure the patient satisfaction with pharmacist-provided telephone MTM program. They mailed the questionnaire developed to measure the patient satisfaction on MTM program. Descriptive statistics have been used to calculate the patients’ responses. The study revealed that the patient were pleased about the services provided by the pharmacist during MTM consultation. And also the patients are willing for face-face to consultation to learn more about their medications. From this study it is proved that for some patients MTM program can be carried out in telephone without compromising patient satisfaction.
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